Tag Archives: association management

Would You Rather be a ‘Boss’ or a ‘Leader’?

Have you ever considered the difference between a ‘boss’ and a ‘leader’? British journalist, Russell Ewing offers this perspective, “A boss creates fear; a leader, confidence. A boss fixes blame; a leader corrects mistakes. A … Continue reading

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Is ‘Dignity’ Part Of Your Customer Service?

Take a moment and reflect on the best customer service experience you have had.┬áCompare it to the worst customer service experience you have had. What were the differences between the two experiences? Did you feel … Continue reading

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Welcome to Virtual Option

CONGRATULATIONS on having taken your first step towards greater business success!  VIRTUAL OPTION provides high caliber solutions that will buy you “TIME” to focus on what YOU do best! It’s our job to help you … Continue reading

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