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Tag Archives: communication
We do a lot of communicating during our work day. When the flow of communication is successful, we make progress. Progress halts when communication breaks down. Losing focus of the “big picture” can be a … Continue reading
By Javed S. Khan When it comes to marketing, you know how valuable your list can be – especially your email list. It is the key to nurturing prospects and getting more business in the … Continue reading
In his article, The Test That Most Executives Fail, Lee B. Salz describes a hypothetical situation that occurs in most corporations. He introduces a manager and the CEO of the fictional The Magic Mirror Company. … Continue reading
‘Denial’ is a commonly used defense mechanism that we often recognize in others before acknowledging we are doing the same thing. Are you able to recognize the signs of ‘corporate denial’? Here is an example … Continue reading
Regardless of your role in the company, it is nice to feel appreciated by the people you work with. Expressing appreciation does not have to be elaborate or public all the time. Sometimes a simple, … Continue reading
“When a disgruntled customer calls, it’s tempting to use the company as a scapegoat. The sales rep has the personal relationship with the customer, so it’s easier to deflect blame to the employer and try … Continue reading
“But politics are a natural outgrowth of any organization. You simply can't escape the fact that your business is made up of people, all of whom have different backgrounds, experiences, and opinions.” ~ Jay Steinfeld, Inc. … Continue reading